Cwestiynau Cyffredin

Got a question about our Welsh meat, home delivery or click & collect? You’ll find answers to some of our most frequently asked questions below.


Standards

Do you sell local Welsh beef and lamb?

Yes. We sell PGI (Protected Geographical Indication) Welsh Beef and Welsh Lamb.

For something extra special, both our Llandudno and Old Colwyn shops also have ageing cabinets, allowing selected cuts of beef to be aged for up to 30 days for enhanced flavour and tenderness.

Are you an accredited butcher?

Yes. Poyntons Butchers is an accredited member of National Craft Butchers, supporting high standards of traditional butchery, quality and customer service.


Home Delivery

How much does local home delivery cost?

Local delivery is:

  • Free on orders over £40
  • £5.95 on orders under £40

You can choose an available delivery day using the date picker at checkout. Your delivery date will be the next day we are delivering in your area.

Where do you offer local delivery?

Monday to Saturday – Next available day

Abergele (LL22), Betws yn Rhos (LL22), Llysfaen (LL29), Llanddulas (LL22), Colwyn Bay (LL28, LL29), Upper Colwyn Bay (LL28), Mochdre (LL28), Rhos-on-Sea (LL28), Conwy (LL32), Llandudno (LL30), Llandudno Junction (LL31), Penrhyn Bay (LL30), Deganwy (LL31), Glan Conwy (LL28), Penmaenmawr (LL34), Llanfairfechan (LL33), Rowen (LL32), Ty’n-y-Groes (LL32), Dolgarrog (LL32) and Tal-y-Bont (LL32).

Thursday Delivery

Towyn (LL22), Kinmel Bay (LL18), Rhyl (LL18), Rhuddlan (LL18), St Asaph (LL17) and Bodelwyddan (LL18).

Do you deliver to other LL and CH postcodes?

Yes. We also deliver to all other LL postcodes and all CH postcodes.

For these areas:

  • Delivery costs £5.95 on all orders
  • Minimum order value is £40

You can select an available delivery day using the date picker at checkout. Delivery is normally within 24–48 hours of ordering, Monday to Saturday.

Which other LL postcode areas do you deliver to?

We deliver to all non-local LL postcodes, including:

Wrexham (LL11, LL12, LL13, LL14), Ruthin (LL15), Denbigh (LL16), Prestatyn (LL19), Llangollen (LL20), Bala (LL23), Betws-y-Coed (LL24), Llanrwst (LL26), Aberdyfi (LL35), Tywyn (LL36), Dolgellau (LL40), Blaenau Ffestiniog (LL41), Barmouth (LL42), Harlech (LL46), Porthmadog (LL49), Criccieth (LL52), Pwllheli (LL53), Caernarfon (LL54, LL55), Llanberis (LL55), Bangor (LL57), Beaumaris (LL58), Menai Bridge (LL59), Rhosneigr (LL64), Holyhead (LL65) and Llangefni (LL77).

Which CH postcode areas do you deliver to?

We deliver throughout the CH postcode area, including:

Chester (CH1, CH2, CH3, CH4), Birkenhead (CH41, CH42), Ellesmere Port (CH65, CH66), Wallasey (CH44, CH45), Bebington (CH62, CH63), Heswall (CH60, CH61), Prenton (CH42, CH43), Moreton (CH46), Neston (CH64), Upton (CH49), Mold (CH7), Buckley (CH7), Connah’s Quay (CH5), Flint (CH6), Holywell (CH8), West Kirby (CH48), Bromborough (CH62), Hoylake (CH47), Shotton (CH5) and Queensferry (CH5).

Click & Collect

Can I collect my order from one of your shops?

Yes. Next-day click & collect is available Monday to Saturday.

You can collect from either of our shops:

Old Colwyn
417 Abergele Road
Old Colwyn
Conwy
LL29 9PR
Llandudno
14 Cae Bach, Builder Street
Llandudno
LL30 1DR


Still have a question?

If there’s anything else you’d like to know, just get in touch and our team will be happy to help. Email contactus@poyntonsbutchers.co.uk or visit us at one of our shops.